Shipping & delivery
Free delivery | 8-10 weeks | Available in 5 major cities
- Enjoy free delivery on all your Livspace orders.
- Livspace currently ships to Delhi, NCR, Gurgaon, Mumbai and Bengaluru.
- All orders are manufactured with care and precision and will be delivered within 8-10 weeks of order confirmation.
Note: While we ensure that your order is delivered on time, unforeseen events sometimes cause a delay. In such a case, we will keep you updated throughout and do our best to delivery quickly.
For more information, please write to firstname.lastname@example.org
Installation & assembly
Livspace charges you nothing for the assembly and installation of all Livspace products, including loose furniture, modular kitchens, wardrobes storages and more.
However, please note that Livspace professional services are
Livspace professional services
When you design your home with Livspace, we offer Livspace professional services, like civil work, false ceiling, laying of floors, etc., that are . These services are executed by a highly skilled team and their charge is included in your final bill.
- All Livspace professional services are chargeable and have a fixed unit price.
- Based on the design and site requirement, the exact cost for Livspace professional services will be included in your final BoQ.
Services and handling fee
Livspace brings you one of the best end-to-end home design experiences in the world. From world-class design to installation, quality checks, warranties to post-sales care, you get it all with Livspace. The service and handling fee is a global norm for the services industry and allows us to deliver a host of professional, value-added services.
To bring you a superlative experience, the service and handling fee is charged at a flat rate of 8% of your final bill value. The mandatory charge is applicable on all Livspace orders and is duly added to your invoice, as we take pride in our policy of no hidden charges, ever.
The fee covers a multitude of expenses arising throughout your project and includes, but is not limited to, the following:
All Livspace products are made with love and we take all care to transport it with the same love. This requires secure packaging with supplies like custom boxes, bubble wrap, packing peanuts, foam film and more, which ensures damage-free shipping. What’s more? We’ll even send helpers to do all the heavy-lifting at the time of delivery.
Professional site supervisor
Imagine if you had to never visit your home during installation. With Livspace, you can simply relax as we do all the running around. Your dedicated site supervisor manages your project, on-site every day. He/she takes care of everything from regular quality checks to clearances and compliances.
Site preservation and maintenance
From covering switch boards, floors, walls to any existing furnishings, Livspace takes all professional measures to ensure that no damage is rendered to your home during any installation services. So, don’t worry about new scratches or broken edges—your property is preserved and maintained with utmost care.
All workers on site are managed by Livspace, which takes into account planning, procuring, labor law and safety compliances, discipline and grievance handling, etc. We save you from all the chaos so that, in the end, you get a beautiful home without losing your peace of mind!
At Livspace, we clean the mess we make! Every nook and corner of your home is professionally deep cleaned after the interior installation is complete. So, you get a beautiful, spick and span home that you can move into right away.
Facing an issue with your interiors? Our customer service is simply a call or email away. Our grievance redressal team ensures that your problem is resolved at the earliest. You can avail our post-sales care for all Livspace products covered under the , in keeping with the applicable terms and conditions.
Payment & financing
Livspace offers multiple online and offline payment gateways to make your interior purchase completely hassle-free.
All major credit and debit cards
All major wallets including Airtel, Freecharge, PayZap, etc.
EMI for Amex credit cards
Bank wire transfer
Note: Opting for a bank wire transfer? Here are our details:
Account/Beneficiary Name: HOME INTERIOR DESIGNS E-COMMERCE PRIVATE LIMITED
Bank Name: HDFC BANK LTD,
Account Number: 50200005455552
Bank IFSC Code: HDFC0001755
Bank Branch Code: 001755
Swift Code: HDFCINBB
If you wish to pay your order via a cheque/demand draft in favor of ‘Home Interior Designs E-commerce Private Limited’. Please get in touch with your project manager to opt for this option.
Design now and pay later!
Livspace offers easy financing for your home interiors including 0% interest loans.
In association with major financial institutions like Bajaj Finserv, ICICI, Aditya Birla, etc. you can choose from a range of financing options. Know more here.
Transaction security guarantee
Livspace respects your financial privacy, and we guarantee the security of all online transactions made with us.
Transactions are secured via PayU, which is VeriSign Secured® and Payment Card Industry (PCI) compliant. The VeriSign Secured® Seal is the most trusted security mark for online transactions, while Payment Card Industry (PCI) and PayU are under strict global information security standards defined for organizations handling credit holder information. So, transact online with Livspace without a worry!
In the event of a failed online transaction, no amount is deducted from your account or card. When placing the order please ensure that you are connected to a stable internet connection, and all entered details are correct, as these often result in transaction failures.
Should you still need any assistance with your payment, please contact us at +91-8039-512-060 between 10 am to 9 pm, from Monday to Saturday.
Changed your mind? No problem. All loose furniture orders can be cancelled within 48 hours of order confirmation. However, given the nature of made-to-order products, we are unable to accept cancellations on personalized items after order placement.
If you’re designing your home with Livspace and choose not to go ahead with us, we’d be sad to see you go but happy to refund your 10% payment as Livspace store credit only. You can redeem it anytime to shop at www.livspace.com.
Return, exchange & refund
We understand that sometimes things simply don’t work out. At the time of delivery, if you receive a damaged or defective Livspace product, or it doesn’t match our original specifications, Livspace gives you the following options for returning the product:
- Rectify/Replace the returned product.
Exchange with another product, wherein
- if the new product exceeds the order value of the returned product, you will be required to pay the extra amount.
- if the order value of the new product is less than that of the returned product, we will refund the extra amount or provide store credit, as applicable.
- Get store credit in your Livspace account.
One way or the other, you will end up with a great product!
We will honour your request to return a product under the following conditions:
- All products must be returned unused with their original price tags and labels.
- The original invoice must be presented upon returning the merchandise.
- Our quality assurance team will inspect all returned items within 72 hours of the request.Only when it passes our standard quality assurance test, will we be able to process the return.
- Customised furniture pieces purchased from Livspace cannot be returned or exchanged.
- Any non-manufacturing defects and damages post receiving delivery will render the product invalid for returns or replacements.
- Modular kitchens and wardrobes are made-to-order and hence cannot be returned or exchanged.
How do i request a return?
Please write to us at email@example.com within 3 days of receipt of your order.
What is the 72-hour inspection policy?
Expect no delays. Once you notify Livspace for a return request, we will make sure that a Livspace executive visits your site to inspect the product. If applicable, your return will be initiated in just 72 hours.
When will I receive a replacement?
When a return is accepted, the timeline for the replacement to reach you may vary from product to product. A Livspace representative will keep you informed at all times, and we will make all efforts to make your new product reach you very soon.
Each product warranty is in effect from the date of purchase. Please refer to the product details to see the warranty conditions and description for every product.
Terms & Conditions
- Claims are examined to determine warranty coverage of all items purchased from LivSpace.
- The original purchase receipt must be presented as proof of purchase.
- Upon approval of warranty claim, the product will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.
- In the event that repair work has been done to a product without any authorisation from LivSpace, the product’s warranty coverage is automatically void.
- Warranty terms and conditions are fixed, non-negotiable, non-transferable and only benefits the original purchasers of the product.
This warranty is not applicable:
- to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
- a typical wear and tear, cuts or scratches, or damage caused by impacts or accidents
- if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated)
- to consequential or incidental damages
For more details, see the warranty conditions and description for every product.